Insights

Posts Posts by: "Gary Walker"

It’s Windows 10 launch week! I couldn’t go to the festivities at the Microsoft Store in Bellevue, WA on Wednesday. I work out of our Illinois office. Some of my coworkers in Bellevue did though, and they sent this picture. Looks like fun! In celebration of the release of Windows 10, I’m…(Read More)

For most of my career, I’ve been the customer calling tech support for planning guidance or help resolving production issues. I have had some amazing support experiences, and I’ve had more than a few frustrating ones. As Director of Customer Experience, I get to deliver the same outstanding support I used to receive…(Read More)