SEATTLE – Feb. [XX], 2021 – Adaptiva, a leading, global provider of endpoint management and security solutions for enterprise customers, was recognized with a Gold Stevie® Award in the Front-Line Customer Service Team of the Year – Technology Industries category in the 15th annual Stevie Awards for Sales & Customer Service.

“Over the course of 24 months, Adaptiva’s global customer support and solutions team has achieved 100% positive customer satisfaction ratings,” said Dan Richings, vice president of customer solutions and support at Adaptiva. “When you consider all of the COVID-19 factors, bringing new solutions like OneSite Intune Edition and OneSite Cloud to market, and the fact that Adaptiva’s own team members were running support operations from their respective homes, it is all the more remarkable.”

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

Winners will be recognized during a virtual awards ceremony on April 14.

More than 2,300 nominations from organizations of all sizes in 51 nations and in virtually every industry were considered in this year’s competition. Winners were determined by the average scores of more than 160 professionals worldwide on nine specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, more than 60 categories for sales and business development achievements, and categories to recognize new products and services, solution providers, and organizations’ and individuals’ response to the COVID-19 pandemic.

“In the toughest working environment in memory for most organizations, 2021 Stevie Award winners still found ways to innovate, grow sales, please their customers, and secure new business,” said Stevie Awards president Maggie Gallagher. “The judges have recognized and rewarded this, and we join them in applauding this year’s winners for their continued success. We look forward to recognizing them on April 14.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.

About Adaptiva

Adaptiva is a leading, global provider of endpoint management and security solutions. The company’s products, including OneSite Cloud, Endpoint Health and Evolve VM, empower enterprises to manage and secure endpoints at unparalleled speed and massive scale using the power of peer-to-peer technology. Leading global Fortune 1000 organizations, including T-Mobile, Nokia, HSBC, Walgreens, the U.S. Department of Defense, and the U.S. Department of Homeland Security, use Adaptiva products to eliminate the need for a vast IT infrastructure and automate countless endpoint management and security tasks. Learn more at https://adaptiva.com/, and follow the company at LinkedIn, Facebook and Twitter.

About The Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

Sponsors of the 15th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., and ValueSelling Associates, Inc.

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OneSite and Evolve VM are trademarks of Adaptive Protocols, Inc. All other brand names and product names are trademarks or registered trademarks of their respective companies.

Tags: Adaptiva, endpoint security, endpoint management, peer-to-peer technology, digital transformation, cloud, Stevie Awards, customer service, help desk, customer support, security, OneSite Cloud

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Dottie O’Rourke

TECHMarket Communications

(650) 344-1260

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